Work Experience

Elastic

Senior Integration Engineer
Present

  • Architected and standardized a centralized CI/CD framework using reusable GitHub Actions workflows, migrating fragmented legacy release processes to a streamlined GitFlow model that reduced deployment friction and improved cross-environment stability.
  • Re-architected a legacy batch-based Talend integration between NetSuite and Salesforce into an event-driven integration platform using MuleSoft and AWS SQS, reducing system coupling and improving scalability, resiliency, and operational observability.
  • Designed and implemented a team-wide, Python-based integration testing framework for business critical APIs, enabling automated regression testing within GitHub Actions pipelines, reducing manual QA effort by 75%, and optimizing it for team-wide adoption via custom AI agent workflows
  • Developed AI-powered engineering agent skills for MuleSoft development workflows, including pair programming assistance, automated test generation, and PR code review validation based on team-defined engineering standards.

Salesforce

Senior Member of Technical Staff
March 2022 - October 2025

  • Refactored complex Snowflake stored procedures that ingested and enriched customer usage data into smaller, modular, and maintainable SQL scripts and Apache Airflow DAGs.
  • Strengthened test-driven development practices by designing and writing robust AWS Lambda unit and integration tests using Python and pytest for a marketing data ingestion project.
  • Designed and implemented Workato recipes to close billing and revenue recognitions for active contracts in Slack’s Workday Financials as part of a company-wide initiative to migrate into Salesforce's internal systems.
  • Led Salesforce Apex development for a post-MVP initiative enabling multi-contract support, implementing scalable code patterns to handle concurrent active contracts.
  • Drove continuous improvement of Mulesoft applications by introducing new schedulers, refining error handling, and upgrading runtimes to enhance scalability and resilience.

Booz Allen Hamilton

Integration Engineer
March 2016 - Jan 2022

  • Designed and developed an integration using Mulesoft Anypoint Studio that sourced data from Workday and loaded it into Salesforce-based risk management application; leveraged AWS SQS for SFDC status checks.
  • Refactored an integration that sends employee badging information from on-premise MS SQL Server to Dynamics 365 via Microsoft Graph API with OData system query, including distributed caching of bearer tokens.
  • Redesigned an API that sends email notifications, incorporating Apache Kafka for message queuing and MongoDB for persistent storage, improving reliability and ensuring delivery guarantees.
  • Refactored Ansible playbooks and templates to include Hashicorp Vault API calls for retrieving application level passwords and secrets, enabling secure and automated credential management as part of CI/CD processes.
  • Developed and maintained Postman collections and environments to facilitate debugging, testing, and verification of APIs, ensuring seamless integration and deployment workflows.

Education

University of Maryland, College Park
Graduated: May 2008

  • Bachelor's of Science, Information Systems
  • Robert H. Smith School of Business

Scrum Alliance
May 2022

  • Certified ScrumMaster
  • https://bcert.me/stmqahazm

Technical Skills

Python
Mulesoft
Lambda/DynamoDB
SQL
Workato
Cloudfront/Route 53
CSS
Docker
SAM/Cloudformation
Git
Jenkins
EC2/ALB
Salesforce Apex
Ansible

Projects

Cloud Resume Challenge
Jan 2022

Blog Post: Just Another Cloud Resume Challenge Blog

Original Project Link: Resume Challenge by Forrest Brazeal

Building a static webpage from the ground up with a NoSQL database, API gateway, custom DNS, HTTP security, and serverless functions written in Python. Package the solution into a serverless application model (SAM) template utilizing Amazon's wide variety of cloud services.

Interview Coding Challenge
Nov 2021

Mulesoft Public Exchange: API Documentation

Design, develop, and deploy a public API using Mulesoft Anypoint Platform to get the latest tweets and list of hashtags for a given keyword and last n hours from Twitter's API. This project was part of a coding challenge for an interview process with a leading life science company.